At Multisport Distribution we are sure you will be completely satisfied with your purchases from us but on the rare occasion you may want to returns items to us for replacement, refund or credit, please follow the returns policy below.
We accept the return of items only if they are unopened (except in cases where the item has to be tried for fit) and in their original condition with tags attached where applicable. Please include a copy of your original invoice, email confirmation or packing slip along with the reason for the return. If you wish to change sizes or get a direct replacement, please also let us know.
If you return goods as detailed within 14 days from the date of purchase, for a refund, we will refund or credit the price you paid for the item (excluding postage costs) If the products are returned without original tags or not in original packaging or damaged they may be subject to a 15% restocking fee. Customers will be advised in advance and this will be deducted prior to refund or credit
When returning an item back to us, we recommend you send via an insured postal service with tracking as we cannot be responsible for items that do not arrive at our premises.
Please send returns to:
Multisport Distribution Ltd
Attn: Warranty Department
4 Bassett Court
If you have any questions regarding your return
email us at firstname.lastname@example.org
call us on +44 (0) 1908 611 077 Monday - Friday between 9 AM and 5:30 PM